After first contacting WEX Payments Inc. at 1-877-847-2266, if you still have an unresolved complaint or concern regarding WEX Payments Inc., or the money services activity conducted, you should contact:
STATE OF ALASKA, DEPARTMENT OF COMMERCE
550 West 7th Avenue, Suite 1850
Anchorage, Alaska 99501
WEX Payments Inc. (“Licensee”) has a Money Transmitter License, MT-0909184 issued by the Arizona Department of Financial Institutions. For consumer complaints or questions, please contact:
ARIZONA DEPARTMENT OF FINANCIAL INSTITUTIONS
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
After first contacting WEX Payments Inc., if you still have an unresolved complaint regarding our money transmission activities, please direct your complaint to:
ARKANSAS SECURITIES DEPARTMENT
201 E. Markham, Suite 300
Little Rock, Arkansas 72201
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.
If you have a question about or problem with your transaction (the money you sent), you must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado resident and have a complaint about the Money Transmitter (the company that sent your monet), all complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
COLORADO DIVISION OF BANKING
1560 Broadway, Suite 975
Denver, Colorado 80202
WEX Payments Inc. is located at 5120 Woodway Drive, Suite 6001, Houston Texas 77056 and holds a valid and existing license issued by the Office of Financial Regulation for the State of Florida pursuant to Chapter 560 of the Florida Licensing of Money Services Business. If you have any complaints, please contact WEX Payments Inc. at 1-877-847-2266.
WEX Payments Inc. is a licensed money transmitter in the state of GA. If you have a complaint or concern regarding its money transmission services, you may contact WEX Payments Inc. toll-free at 1-877-847-2266. For unresolved complaints, you may contact:
DEPARTMENT OF BANKING AND FINANCE FOR THE STATE OF GEORGIA
2990 Brandywine Rd, Suite 200
Atlanta, Georgia 30341
If after first contacting WEX Payments Inc. at 1-877-847-2266, you still have an unresolved complaint or concern regarding WEX Payments Inc. or the money services activity conducted, please contact the Illinois Department of Financial Institutions, toll free at 1-877-710-5331 for suspected violation of the Illinois Transmitters of Money Act.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints regarding the licensee, WEX Payments Inc., 5120 Woodway Drive, Suite 6001, Houston, Texas 77056, license #941613, and control number 4505312, at:
COMMISSIONER OF FINANCIAL REGULATION FOR MARYLAND
500 North Calvert St, Room 402
Baltimore, Maryland 21202-3651
To report fraud or suspected fraud in connection with the money transmission services conducted through WEX Payments Inc. you may contact WEX Payments Inc. toll-free at 1-877-847-2266.
WEX Payments Inc. is located at 5120 Woodway Drive, Suite 6001, Houston, Texas 77056 and holds a valid and existing license issued by the Commissioner of Banking and Consumer Finance for the State of Mississippi pursuant to Chapter15 of the Mississippi Money Transmitter Act. CONSUMER NOTICE: If you have any complaints regarding our licensed activity, please contact WEX Payments Inc. at 1-877-847-2266. WEX Payments Inc. is licensed by the Mississippi Department of Banking and Consumer Finance.
WEX Payments Inc. is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. If you have a complaint, first contact the consumer assistance personnel at WEX Payments Inc. toll-free at (877) 847-2266. If, after first contacting WEX Payments Inc., you still have an unresolved complaint regarding money transmission or currency exchange activity; please direct your complaint to the Texas Department of Banking. Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below in person or by mail:
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Toll-free: (877) 276-5554
WEX Payments Inc. is conducting money transmission services in the state of Washington. If you have a complaint about this service, please contact:
WEX Payments Inc.
5120 Woodway Drive, Suite 6001
Houston, Texas 77056
Toll-free: (877) 847-2266