EnCompass Questions and Answers
This video will walk you through creating and editing a user within EnCompass including assigning a role, generating a password and setting PLOG limitations when applicable.
This video covers:
- How do I create a user?
- How do I edit a user?
- Should I create a password for a new user?
- How to I create a system-generated password for a new user?
- How do I set PLOG limitations for a user?
- How do I assign or change someone’s user role?
This video will walk you through creating and editing a merchant log.
This video covers:
- How do I create a Merchant Log?
- How do I edit a Merchant Log?
- How do I set up virtual payments?
This video will walk you through creating and editing a user role.
This video covers:
- How do I create a user role?
- How do I edit a user role?
- How do I change privileges for a user role?
- Can I copy and existing role to create a new one?
This video will walk you through uploading a payment file to create a merchant log within EnCompass.
This video covers:
- How do I upload a payment file?
- What format does my payment file have to be in?
- How long will it take for a merchant log to be created from my payment file?
This video will teach you how to view authorizations.
This video covers:
- How do I view authorizations?
- How do I view payments that have been authorized?
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