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Forms for Fleet customers

Do you have a customer service question about your WEX fleet account? Or do you need to make changes to your account? Find handy e-sign forms right here on our Fleet forms page. Customers can access forms for the following: to request customer support, for banking issues or changes, for account issues or changes, for account disputes, and for TChek account issues or changes.


Bank-related forms

Use these forms to request bank-related changes to your Fleet accounts.

EFS and Fleet One customers

Use this form when you need to void or re-issue a check.

Use this form to sign up for or change your direct debit/automated bill payments.

WEX Fleet accounts

Use this form to sign up for or change your direct debit/automated bill payments.


Account change forms

Use these forms to request changes to your Fleet accounts.

EFS and Fleet One customers

Use this form when you need to make changes to your account (address, contact).

WEX Fleet accounts

Use this form to make changes to your account (address, driver, contact).

Use this form when you need to make changes to the drivers on your account.

Use this form when you have a certification request to set up a terminal for merchants.


Dispute forms

Use the forms below for account disputes such as transaction or merchant invoice disputes. Please note: for all scenarios in which you believe fraud has occurred, we recommend you always cancel your card and request a new one. You can do so through the online portal or by calling our customer service team.

EFS and Fleet One customers

Use this form to file a claim to contest part or all of a transaction.

Use this form to submit a claim to dispute a transaction you believe to be fraud (including lost/stolen cards).

Use this form to submit a claim to dispute a transaction (not believed to be fraudulent).

WEX Fleet accounts

Use this form to submit a claim to dispute a transaction (believed to be fraudulent).

Use this form to submit a claim to dispute a transaction (not believed to be fraudulent).


TChek forms (All EFS and Fleet One)

Choose from any customer service forms below to service your TChek needs.

Approval form to generate code for TChek customer.

Use this form to change the contact information and purchase restrictions on your account.

Use this form to change the main contact person on your account.

Use this form to make a request to set up/edit new users.