Hotels know their customers in an almost intimate way: they know what their customers order and whether they spend at the bar, restaurant or on room service; how many towels they use and whether they need extra pillows and a...
Business travel spending continues to grow, roughly 3-5% annually, solidifying itself as the second biggest expense organizations face. More Data, More Problems However, with the steady, continued growth comes more and more spend data generated from a variety of sources....
Big Data has been a hot topic for a while. Amadeus did a study three years ago when early adopters were working on it. Now they've come out with an updated study which finds that the key to success with...
Travel companies are using data in all of its various shapes and sizes to help deliver extraordinary customer experiences. But what about using data to inform administrative process decisions? Payments professionals who employ digital payment methods like virtual card numbers...
Technology innovations and consumer preferences go hand-in-hand, and competitive players in the travel industry need to stay on top of the trends. As the head of Travel Solutions at WEX, Mike Carlo is immersed in the marketplace, and his years...
Big data is big news, and business leaders are eager to unlock the potential in their data. An effective big data strategy has been shown to lead to enhanced decision support, more targeted product and service design, and any number...
Big data is a lot more than big hype, especially in the travel industry, where organizations are well-poised to gain competitive ground through the large-scale analysis of operational and marketplace data. According to the Forbes Insights report, Data Driven and...
Travel payments is a broad, global, and dynamic subject that deserves attention. As a worldwide leader in travel payments, WEX has many subject matter experts that will contribute to our mission of providing customers, partners, and employees with ongoing information,...