Business Models

Touted as a solution that brings travel retailing to network carrier airlines for their indirect distribution channel, discussions around the successful implementation of the New Distribution Capability (NDC) standard from the International Air Transport Association (IATA) lacks an essential element:...

In recent years, there has been a lot of focus on travel suppliers and their direct distribution strategies. The fallout from COVID-19, however, has been a sharp reminder for travel suppliers of the growing importance of indirect distribution. At the...

WEX predicts a year of pushing boundaries to gain greater traveler choice and convenience.   It’s that time of year again - time to predict travel trends that will continue or emerge in the coming year. WEX Travel Payments Insights has...

Does adopting a collaboration business model hold the answer to lasting success for travel businesses? For a long time, travel companies have realized that in order to build loyalty they need to provide customers with a great travel experience –...

More and more, travel companies are choosing to adopt a platform business model that puts the customer left, right and center to keep them coming back for more. A driver behind this approach is the realization that customers want more...

Since we last reported about the prevalence of data breaches in the hotel industry over a year ago, we’re continuing to see more attacks. Many major hotel chains have been subject to some sort of hacking or payment data theft....

Hotels and OTAs are offering short-term rentals and Airbnb is listing hotel rooms. Why? This spring, Airbnb’s managing director for Europe, Middle East and Africa, Jeroen Merchiers, told a Skift Forum Europe audience,  “The concept of home sharing and staying...

Travel payments is a broad, global, and dynamic subject that deserves attention. As a worldwide leader in travel payments, WEX has many subject matter experts that will contribute to our mission of providing customers, partners, and employees with ongoing information,...