Hotels

There’s a new breed of online hotel deals generating considerable buzz. How do these “twists on traditional practices” work and what do they mean for hotels’ relationships with online booking sites? We’ll look at two new programs—one rewards travelers for...

Hotels and OTAs are offering short-term rentals and Airbnb is listing hotel rooms. Why? This spring, Airbnb’s managing director for Europe, Middle East and Africa, Jeroen Merchiers, told a Skift Forum Europe audience,  “The concept of home sharing and staying...

Major hotel brands have been aggressively pushing their travel loyalty programs over the past few years. And, at the same time, Online Travel Agencies (OTAs) have rolled out new or improved rewards programs. Is all this effort impacting the number...

Since 2000, the travel industry has been discovering the benefits of Virtual Card Numbers (VCNs). Once described as “the future of travel payments,” now the future is here. VCNs are widely used throughout the travel industry, particularly for corporate travel -  and for good reason. The...

Hardly a week goes by without a major company announcing that their customers have been impacted by a credit card breach. The travel industry is far from immune; in 2016, a number of wide-spread data breaches affected the hotel industry,...

The primary message gleaned from several recent reports on the global travel market is one of continued growth despite ongoing challenges. But, what does that mean for individual travel companies and their ability to tap into a constantly changing marketplace?...

Travel brands, listen to travelers: they want more access to sustainable travel choices. And travelers who make more eco-friendly travel choices have been shown to provide more value to the travel suppliers who serve them. Sustainable Travel International and Mandala...

Having the right travel supplier base is essential for travel companies as it dictates their ability to successfully win customer bookings. When looking at ways to strengthen relationships with suppliers it is important that travel companies understand the impact that...

In 1915, a popular hotel amenity was a mosquito net large enough to cover a full bed. Lucky travelers in the ‘50s would find chocolates placed on the pillows of their freshly made beds. By the 1980s, a guest could...

The Doomsday Clock is now the closest to midnight since the 1950s, at just 2½ minutes away. And climate change is one of the reasons. That’s scary stuff for everyone, including travel industry professionals who want to help address environmental...