July 1, 2019 by Dan McCollins
In the distribution battle between OTAs and hotels, a shift in mindset is starting occur. While hotels continue to encourage direct bookings, many are realizing that a strategic mix of various channels is the better answer to gain customers and...
June 10, 2019 by William Meek
Like many industries, the travel industry has its fair share of businesses that fail. In recent years and months, the airline industry in particular has seen a number of high-profile failures that have left travelers stranded and travel companies left...
January 14, 2019 by Cynthia Frebet
The recently released 2019 U.S. Travel Trends Report from WEX and Mastercard reveals recent trends in the accommodation preferences of American travelers. According to the report, hotels continue to be the preferred choice of accommodation when traveling. 74% of those...
October 22, 2018 by Greg Thompson
There’s a new breed of online hotel deals generating considerable buzz. How do these “twists on traditional practices” work and what do they mean for hotels’ relationships with online booking sites? We’ll look at two new programs—one rewards travelers for...
October 15, 2018 by Cynthia Frebet
Hotels and OTAs are offering short-term rentals and Airbnb is listing hotel rooms. Why? This spring, Airbnb’s managing director for Europe, Middle East and Africa, Jeroen Merchiers, told a Skift Forum Europe audience, “The concept of home sharing and staying...
March 5, 2018 by Cynthia Frebet
Major hotel brands have been aggressively pushing their travel loyalty programs over the past few years. And, at the same time, Online Travel Agencies (OTAs) have rolled out new or improved rewards programs. Is all this effort impacting the number...
February 26, 2018 by Greg Thompson
Since 2000, the travel industry has been discovering the benefits of Virtual Card Numbers (VCNs). Once described as “the future of travel payments,” now the future is here. VCNs are widely used throughout the travel industry, particularly for corporate travel - and for good reason. The...
September 11, 2017 by Mark Mullis
Hardly a week goes by without a major company announcing that their customers have been impacted by a credit card breach. The travel industry is far from immune; in 2016, a number of wide-spread data breaches affected the hotel industry,...
July 5, 2017 by WEX Travel
The primary message gleaned from several recent reports on the global travel market is one of continued growth despite ongoing challenges. But, what does that mean for individual travel companies and their ability to tap into a constantly changing marketplace?...
March 22, 2017 by Karen Galles
Travel brands, listen to travelers: they want more access to sustainable travel choices. And travelers who make more eco-friendly travel choices have been shown to provide more value to the travel suppliers who serve them. Sustainable Travel International and Mandala...