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No, you can cancel WEX Motorpass free-of-charge and you can request to close your account at any time. However, any outstanding charges related to the account will need to be paid before the account can be closed.
Absolutely. Log in to the WEX Motorpass Online Service Centre customer portal to view your account details, run reports, request receipts and replacement cards, manage card controls, and so much more.
Before you can start flashing your new WEX Motorpass Card, you’ll need to activate it. Follow the instructions on the document it came with and if you have any issues, just give us a call on 1300 366 109.
You’ll find everything you need to activate your fuel card listed on the document that it came with. If you run into trouble or misplace the paperwork, please call 1300 366 109 for assistance.
Unfortunately, no. Your WEX Motorpass fuel card can only be used in Australian states.
WEX Motorpass fuel cards are accepted at 93% of service stations Australia-wide. You can locate specific sites on our location finder or the WEX Motorpass mobile app (iOS | Android).

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