No, you can cancel WEX Motorpass free-of-charge and you can request to close your account at any time. However, any outstanding charges related to the account will need to be paid before the account can be closed.
If WEX Motorpass isn't for you, you can cancel your account by either emailing us at firstname.lastname@example.org with your account number, name, position within the company, and your reason for closure. Or, via the WEX Motorpass Online Service Centre by logging in and selecting the option to close your account.
Absolutely. Log in to the WEX Motorpass Online Service Centre customer portal to view your account details, run reports, request receipts and replacement cards, manage card controls, and so much more.
You can access payment information from previous months online, but if you’re looking for details of the current month, we can provide real-time data over the phone. Call us on 1300 366 109 for assistance.
Please call us on 1300 366 109, and we’ll reset the password while you’re on the phone.
Let us look into this for you. Give our customer service team a call on 1300 366 109, and we’ll troubleshoot the problem.