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No problem – we're happy to answer any questions. Let us know the details of your query by emailing enquiries@wexaustralia.com or by giving us a call on 1300 366 109.
Our award-winning customer service team can help you make sense of the statement, just give us a call on 1300 366 109.
If your account exceeds its allotted spend limit, it will incur a fee based upon the amount it has exceeded by. If you’re unsure of your limit, please contact our customer service team on 1300 366 109 or log in to the WEX Motorpass Online Service Centre customer portal for details about your account.
You can view your balance at any time on the WEX Motorpass Online Service Centre customer portal. If you’d prefer to speak to somebody, our customer service team can help you out on 1300 366 109.
Payment must come through and process by the due date on your statement. A payment typically takes 2-3 business days to be received by us from your bank. Because of this, we recommend making payments ahead of your due date to avoid late fees. We’re happy to answer any questions you have about your statement over the phone on 1300 366 109 or by email at enquiries@wexaustralia.com.

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