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The WEX Health COBRA & Direct Billing program is the health benefit industry’s leading enterprise-class central system of record for COBRA, member billing, and state continuation administration.

Run a multi-employer COBRA and direct bill business with unlimited scale and maximum efficiency through real time cloud-based software and integrated payment processing and print fulfillment services.

Benefits

Secure, Compliant, Redundant Data

Participant and financial data is supported by highly secure and redundant data centers in a HIPAA, SSAE 16 and PCI compliant environment.

Online Election & Payments

WEX Health Cloud provides online benefit election options—plus electronic credit, debit, or recurring ACH payment acceptance.

Always on Access

Web portals provide a real-time connection to a single system of record for administrators, brokers, clients, and members.

Service Efficiency

Reduce overhead, streamline payments, and manage high-volumes of mail with payment processing and mail services.

Mail Services

Our mail services are compliant and fully automated to accommodate the needs of COBRA and direct billing programs. With the capacity to process over a million pieces of mail each day, we can easily respond to changing mail volumes and deadlines.

Payment Services

WEX Health Cloud payment services offer the industry’s only fully web-enabled software solution with real-time credit, debit, and ACH payment processing and a fully integrated lockbox service for paper check processing.

Support Services

Our support team is comprised of former administrators, so we can help with questions on any topic. This ongoing exceptional support is how we simplify healthcare for your business.

Easily Access Account Information

The WEX Health Cloud central system of record is accessible by real-time web portals.