Are Travelers Really Ready To Book By Voice?


“Booking by voice” is certainly a trending topic and one we included in the recent series of posts about our 2018 Travel Trends survey. The rate at which voice-activated devices are being adopted opens the door for more disruption in the travel industry. There’s considerable buzz and numerous references to booking by voice. But, what’s… Read more »

Do We Need Another Word For Innovative? New Tech Popping Up Across Travel

Online Travel Industry

Merriam-Webster defines innovation as “the introduction of something new; a new idea, method or device.” Are evolving technology and commonplace devices (once considered science fiction) changing the meaning to the introduction of something not simply new, but significant too? Whatever your opinion, it’s hard to ignore the ceaseless stream of information about the latest (and… Read more »

Current Payment Practices In The US

E Payments

A mass move to electronic payables, outsourcing, and user experience are topics on CFOs minds, according to a recent survey. The Payments Pulse survey, commissioned by WEX and conducted by Zogby Analytics, asked 500 CFOs nationwide to weigh in on their payment practices and the state of the payments industry. Not surprisingly, CFOs are continuing… Read more »

Three Ways Corporate Travel is Learning from Leisure Travel Technology

Corporate Travel

Corporate travel, at least until recently, has not been known for its innovative technology. While the leisure travel industry has rapidly evolved to make booking travel easy and seamless, corporate travel has lagged behind. As the travel technology gap continues to widen, the result has been that business travelers skirt the established rules and tools… Read more »

OTAs vs. Direct Booking: Rivals or Competitive Teammates?

Online Booking

It’s an interesting time for hotel chains and online travel agencies (OTAs). Sizable marketing campaigns and enhanced reward programs from Hilton, Marriott and others are designed to get travelers to direct book. OTA loyalty programs, such as Expedia+ and Priceline Rewards TM Visa ® card, offer travellers numerous benefits for not booking direct. While each… Read more »

Three Key Takeaways from GBTA 2015

GBTA 2015 Highlights

One of the biggest events of the year for those in business travel, the Global Business Travel Association Convention, wrapped up on July 29. This event, which brings together over 7,000 attendees from 58 countries, highlights the current and future trends in the business travel industry. As a leader in travel payments, virtual cards, and… Read more »

The Smart City and the Rise of the Mobility Era in Travel

Smart City Mobility Era

“With the rise of smart cities comes the rise of the smart mobility era.” This, part of the Skift Manifesto, released to both celebrate its third anniversary covering travel and technology and to highlight what travel will look like in 2020, is a statement that they have been making for months, as highlighted in their… Read more »

Welcome to WEX Travel Payments Insights!

WEX Travel Payment Insights

Travel payments is a broad, global, and dynamic subject that deserves attention. As a worldwide leader in travel payments, WEX has many subject matter experts that will contribute to our mission of providing customers, partners, and employees with ongoing information, education, resources, and corporate news. Be sure to check back often, or register to have new… Read more »