Activate your card and set your PIN

Before you start using your fuel cards, they’ll need to be activated. Simply follow the steps below.

Step 1

Log in to your online account. Your login details were emailed to you via the email address provided in your application. If you haven’t received your login information, please contact our Customer Service team at enquiries@wexaustralia.com or 1300 366 109.

Step 2

Click on ‘Cards’ in the top menu and then click ‘Activate Card’. Here you’ll see the card(s) requiring activation.

Step 3

Select the card you wish to activate and click ‘Get new code’. If an authentication window is presented, follow the steps. Once successfully authenticated, your code will be generated and populated into the ‘Activation Code’ field.

Step 4

If the sticker on your card asks you to, please set your PIN using the ‘PIN’ and ‘Confirm PIN’ fields.

Step 5

To complete activation, click ‘Activate”’ Your card is now ready to be used.

Repeat steps 3 and 4 for any additional cards.

Set your PIN by phone

This is a great option if you’d like drivers to set their own PIN for their card. Drivers can do this after the card has been activated by following the steps below:

Step 1

Call 1300 764 502 to get a PIN Establishment Code. The cardholder will need their card number and mobile number.

Step 2

Visit setupmypin.com.au. Enter the PIN Establishment Code and PIN in the ‘PIN’ and ‘Confirm PIN’ fields and click ‘Submit’. Your card is now ready to be used.