Travel
Virtual Cards in Travel: Debunking the Chargeback Myth
Myth: Virtual cards used in travel payments have high chargeback rates
Fact: WEX virtual cards have a significantly lower chargeback rate compared to consumer cards in travel payments
Lower Chargebacks, Higher Confidence
Chargebacks are a known challenge in travel payments, often triggered by fraud, supplier failure, or booking disputes. When consumer cards are used, these risks escalate at the expense of time, money, and client trust.
However, WEX virtual cards offer a lower chargeback rate than traditional consumer cards. That’s because WEX cards are purpose-built for B2B travel transactions. They incorporate advanced fraud protection features like single-use numbers, merchant category controls, and real-time tracking, which significantly reduce unauthorised usage and disputes.
As noted in a PYMNTS.com industry report, chargebacks remain a costly problem across travel and retail sectors, especially when using generic consumer payment tools.
Built-in Protection, Purpose-Built for Travel
When it comes to supplier defaults or sudden cancellations, WEX doesn’t leave its clients exposed. We go beyond just facilitating payments – our virtual card solution includes the ability to initiate chargebacks and recover funds on your behalf. For travel agencies and OTAs, this isn’t just a feature, it’s peace of mind.
Conclusion
The belief that virtual cards come with high chargeback risks is outdated. In reality, WEX virtual cards are a safer, more accountable solution that gives travel businesses the financial protection and flexibility they need. By switching to a provider purpose-built for your sector, you can reduce risk, improve reconciliation, and deliver better value to clients.
