Discover the simplicity and power of WEX solutions – your questions answered for streamlined business operations.
General questions
What does WEX do?
WEX specialises in enhancing productivity, streamlining payment processes, consolidating reporting, and delivering substantial bottom-line savings for businesses worldwide. With over 40 years of experience, WEX is a global leader offering solutions that transcend borders and meet the diverse needs of businesses in Europe and beyond. Find out more about WEX here.
How long has WEX been in business?
WEX has been in business for over 40 years. Find out more about WEX here.
How many customers does WEX serve worldwide?
WEX serves approximately 800,000 customers worldwide. Find out more about WEX here.
How many employees does WEX have globally?
WEX employs around 6,000 individuals worldwide. Find out more about WEX here.
Who is the CEO of WEX?
The Chair, CEO and President of WEX is Melissa Smith. Find the rest of the leadership team here.
How can I join WEX?
Explore open job roles at WEX here and join our friendly and driven team.
How can I get in touch with WEX?
WEX has offices all over Europe. You can find contact addresses and phone numbers and a form here. Alternatively use the chat bot and we will aim to get back to you as soon as we can.
Fleet cards
What are fleet cards?
Fleet cards allow you to efficiently manage your business vehicles’ fuel costs with an alternative payment method for drivers. Track spending, limit usage, map driver routes for maximum efficiency and consolidate all reporting and invoicing in one place.
Who are fleet cards for?
Fleet cards are available to all companies with a fleet of cars no matter the size or type of vehicle. Explore our cards here for the best fit for your business.
How do fuel cards work?
Fuel cards are printed with the company name and vehicle registration. A signature strip is on the reverse. Magnetic strips allow fuel card providers to capture the data on the card’s usage, while a PIN number provides a unique validation method.
Some fuelling stations may check the company, vehicle registration and card signature before allowing drivers to use the fuel card for increased security.
Fuelling activity can be viewed online or in easy-to-read reports. Information such as the vehicle and driver ID, as well as odometer readings, can also be monitored.
Where can I use my fuel card?
All fleet fuel cards are different and range from national cards for specific countries to European cards covering up to 20+ countries. Explore our cards here for the best fit for your business.
What benefits do fleet cards offer to small and medium businesses?
WEX fleet cards for small and medium businesses help cut costs, streamline fuel payments, and provide user-friendly solutions for effortless management. Explore our cards here.
What benefits do fleet cards offer to large businesses?
WEX provides fuel cards designed to save money for mid-sized to large fleets, offering solutions such as EV options, GPS tracking, and fleet analytics to optimise deliveries. Explore our cards here.
What benefits do trucking fleets get from WEX?
WEX offers significant savings, online reporting tools, HMRC-compliant invoices, and a streamlined solution for mixed fuel fleets with EV solutions for trucking fleets of all sizes. Explore our cards here.
How safe are fuel cards?
Each fuel card is supplied with an individual PIN allocated to a specific driver or vehicle. Through the online portal cards can be set to only be active on specific days or in certain countries, to help reduce fraud. Learn more about fleet cards here.
What types of fuel does WEX offer for mixed fleets?
WEX ensures access to various fuel types or electric vehicle (EV) charging solutions to address the environmental concerns of mixed fleets.
Esso Card™
What is WEX’s relationship with Esso Card™?
WEX has been the owner of Esso Card™ since 2014. With over 6,000 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet our customers’ unique needs. Explore more about the Esso Card™ here.
What is an Esso Card™?
Esso Card™ is a fuel card designed for fleets as an alternative method of payment to credit cards and cash. In addition to discounts on fuel Esso Card™ across 13,500 stations in Europe it also gives you insights into fuel consumption, route tracking, analytics and consolidated reporting. Explore more about the Esso Card™ here.
Where can I use my Esso Card™?
There are different limitations set on each card and individual to each account. Depending on your account you may be able to use it across all of Europe or only locally at Esso specific retailers. Get in touch and we can discuss options if you are looking to expand or if you want to limit reach to reduce the risk of fraud. Explore more about the Esso Card™ here.
How does Esso Card™ help in managing fuel expenses?
Esso Card™ provides online reports to track where and how often vehicles refuel, simplifying the management of fuel expenses. Explore more about the Esso Card™ here.
Can I pay for tolls with my Esso Card™?
Esso Card™ Europe can be used to pay at cashless, gantry and vignette toll roads.
B2B business payments
What is WEX’s B2B payment solution?
WEX provides secure payment solutions tailored for businesses with a spend of $25 million or more per year, with reduced risk, reward optimization, and simplified reconciliation. Learn more about B2B business payments here.
How does WEX enhance control for business payments?
WEX allows businesses to set precise transaction limits and security parameters, providing enhanced control over their global supplier payments. Learn more about B2B business payments here.
What currencies are available for business payments with WEX?
WEX currently supports payments in 20 currencies. Learn more about B2B business payments here.
What is a virtual card number?
Virtual card numbers work much like normal credit cards but they are purely virtual. A unique 16 digit sequence is created for each transaction with limits on spend, currency, location and more, ensuring that your business transaction remains safe and controlled. Explore virtual card numbers here.
What businesses are eligible for WEX global supplier payment solutions?
WEX’s global supplier payment solutions are designed for businesses with a yearly spend of $25 million or more.
How does WEX help optimise business revenue through global supplier payments?
WEX enables businesses to minimise operational costs and capitalise on competitive rebates, optimising revenue through its global supplier payment solutions. Learn more about B2B business payments here.
What features make WEX a suitable choice for corporate payments?
WEX offers 100% data matching, processes $80 billion annually, supports 20 currencies, and provides secure Virtual Card Numbers for corporate payments. Learn more about B2B business payments here.
