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WEX provides ongoing customer support to answer any questions you may have about your WEX products and services.
Visit our participant knowledgebase to find benefits forms and resources or use the quick links below:
Forms for benefits participants
Forms for COBRA participants
Benefits Toolkit for eligible expenses, savings calculators, and more
Benefits Partner Central
Looking for fleet forms and resources?
Find them here.
WEX Fleet Accounts
Fleet One Accounts
Contact our travel payments team.
For eNett customer service, please see our list of regional contact numbers.
You can also reach us by filling out a quick form with information to assist you.
Select your fleet card
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Your WEX benefits debit card makes it easy to spend your funds on eligible expenses.
Where does it work?
Our card works at a variety of merchants. Specifically, you can use it anywhere with an Inventory Information Approval System (IIAS) or at merchants that meet the IRS’ 90 percent rule (where 90% of gross sales meet eligibility requirements).
How does it work?
If used at an IIAS merchant, simply swipe your card and it will automatically approve anything that’s an eligible expense. If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan).
What if additional documentation is required?
You can view the status of your claims and upload documentation easily with our benefits mobile app or through your online account.
3 reasons we see people flipping to a fuel card: