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Posted June 5, 2020

Melissa Smith: Company Culture, Her Career Path, And The Future


In an article for Investor’s Business Daily, WEX CEO Melissa Smith provides insight into the ways WEX puts its people first and the success Smith has found leading the company through that lens. “I feel a sense of responsibility on a daily basis to all my stakeholders,” Smith told Investor’s Business Daily. “How our business performs impacts thousands of lives at WEX and their families,” she said.

She has helped build the company from when she first joined WEX in 1997 to encourage a diversity of perspectives, encouraging a “balance of creative conflict” amongst her staff. Smith counsels that differing opinions in a board room bring about better ideas and strategies and this is the foundation of the culture at WEX.

Since becoming CEO, Smith has further transformed WEX from being a fleet and fuel card provider to a role as a top financial payments service provider in travel, corporate payments, and benefits. It is this diversification of products and services that is WEX’s bulwark against trying financial times and WEX’s strong suit during times of economic calm.

Click here to learn more from WEX CEO Melissa Smith in the complete Investor’s Business Daily article.

To learn more about WEX, a growing and global organization, please visit


Nori Gale

Nori is a digital content marketer for WEX and is based out of our Portland office. Nori joined WEX in 2019, bringing over 20 years of creative experience in digital marketing and content writing. Nori is focused on enhancing our thought leadership messaging and driving more meaningful engagement on WEXinc.