Health Trends & Insights

With the winter holiday season upon us, you’re likely eyeing a calendar full of upcoming engagements, including holiday parties and travel. It just so happens that this merry time of year coincides with peak cold season. And since the ultimate...

As temperatures drop and the fall season comes to an end, stress spikes in HR departments all over the country—that’s because it’s open enrollment season. Open enrollment is a window during which individuals and employees may add or drop their health...

For some of you it can seem like a long way off, but healthcare expenses in retirement are no joke. Healthcare costs impact everyone in the U.S., and I always try to consider it “in macro,” but recently it hit...

I recently worked with Jeff Bakke, WEX Health’s chief strategy officer, to cohost an America’s Health Insurance Plans (AHIP) webinar on consumer-directed healthcare plans (CDHPs) and how they can be used to improve employer partnership and member engagement. In addition...

The Trump administration proposed a new regulation this morning that would expand the use of health reimbursement arrangements (HRAs), giving employers of all sizes additional flexibility to provide greater choice to their employees. The proposed regulations issued by the Departments...

Are you familiar with Sudden Health Expense Anxiety Syndrome (“SHEA Syndrome”)? Unless you attended Partner Conference, where I spoke about it alongside Chris Byrd, the Center for Financial Services Innovation (CFSI) and Gartner Group, you likely haven’t heard of it....

You’ve likely read the articles and seen the studies touting the power of personalization in engaging consumers. When it comes to their healthcare benefits, the same applies—U.S. workers have an overwhelming preference for personalized communications, online tools and resources, as...

Amazon’s CEO Jeff Bezos tries to get at least eight hours of sleep a night because it helps him make far better decisions, while Elon Musk’s reported 120-hour workweek is taking a toll on his health and on the soundness...

Originally posted on BenefitsPro.com.   Americans are frustrated with the cost and complexity of health care. And since employers provide health insurance coverage for the majority of the population (roughly 56 percent of Americans), disenchanted consumers are increasingly looking to their employers...

At the World Congress Health Plan Consumer Experience and Retention Summit last week, I spoke alongside two other panelists about the importance of listening to the many ways that data talks. My fellow panelists shared that by listening to data...