4 Ways to Win Customers by Enhancing Supplier Payments

Has there ever been a better time to travel? We don’t think so!

While travel patterns have been majorly disrupted by continued economic difficulties, terrorism and even pandemics such as Zika, things are looking up. Travelers now have greater choice and control than ever when planning and booking a trip with access to flexible options and low prices online.

The travel marketplace is highly competitive and evolving at a rapid pace with travelers a key driver of change. If you operate within this market you need to understand the end-to-end customer experience – how travelers choose, book, travel and stay – and to anticipate how this will change in the future.

So what can you do to make sure that your business is prepared and equipped to keep winning customers?

Where to Start: Market Understanding and Business Agility

Thorough knowledge of the marketplace and a practical understanding of what key developments mean for your business are vital to ensuring you adapt your offering to cater to customer demands. From offering the right destinations, to providing flexible payment options, to adapting the way you service customers, you need to put the changing tastes of your customers first.

As a business you need the agility to implement change quickly, to achieve this you must ensure that you address any underlying inefficiencies that prevent you from acting fast to adapt and refocus your business to win customers.

Where is one of the best places to start? By enhancing your supplier payment strategy to ensure it is relevant and competitive.

Key Trends Shaping the European Travel Industry Today

As a leading supplier of payment solutions to the travel industry, our experts have put together a whitepaper that summarizes the key trends shaping the industry today—and how you can capitalize, evolve, and win customers.

With a focus on the European marketplace, topics covered include:

• Factors influencing destination choices
• Commoditization of travel services
• Popularity of early booking and low deposit offers
• Competition between metasearch, intermediaries and suppliers
• Continued success and growth of low cost carriers
• DIY trip planning vs concierge-style agency services
• Changing accommodation preferences

Whitepaper: 4 Ways to Win Customers By Enhancing Supplier Payments

To address these trends we have highlighted 4 ways that enhancing the strategy you employ to pay suppliers can help you to win and retain customers in the increasingly competitive marketplace.

Download the Whitepaper Here

What You Will Learn

A must read for travel businesses operating in Europe (and beyond) where staying ahead of your competition and winning customers is key to continued success, with the tips shared in this whitepaper you can make sure that your supplier payment strategy:

• Supports competitive pricing and service models
• Gives access to flexible currency capabilities
• Allows you to optimise cash flow
• Streamlines processes and frees up resources

Download the Whitepaper and learn the steps that you can take to win more customers by enhancing supplier payments.