UK Travelers In For The Long Haul

WEX Travelers

Uncertainty around the Brexit referendum led to many predictions of its impact on UK travelers. Since that historic 2016 vote, outbound travel has increased, and Travolution recently reported long-haul travel increased 50% from the UK. They note “passenger numbers to all destinations are up 6%, buoyed by increases to long-haul destinations, including the Americas, up… Read more »

In The OTAs vs. Direct Booking Battle, The Consumer Wins

Much has been written about the so-called war between OTAs and hotels over third-party bookings vs. direct bookings. As OTA commissions have increased (along with their advertising spend and potential reach), major hotel chains are making a push to drive direct bookings. Hilton’s “Stop Clicking Around” campaign promises consumers the best experiences and lowest prices… Read more »

Tours & Activities And OTAs: Partnerships With Benefits

The flurry of recent acquisitions and investments has made it clear – the tours and activities sector is now even more attractive to OTAs. Some of the largest players, including Booking.com, Expedia, TripAdvisor, Ctrip and Airbnb, have either purchased companies or expanded their tour and activities offerings. A 2017 Phocuswright report on tours and activities… Read more »

How Can Travel Companies Maintain Positive Cash Flow?

Travel companies face continual pressure to maintain positive cash flow, which is necessary to be successful and continue to invest in the business. Seasonal imbalances, late customer payments, and lack of incoming revenue are all common challenges that businesses face that can impact cash flow. A recent report by Xero showed that only 52.1% of… Read more »

Travelers Speak Up With Chat Bots And Voice Technology

The dynamic impact of technology on travel is a topic that always seems to be relevant, and the speed at which change is happening in this space is remarkable. That’s why it’s one of the subjects WEX and Mastercard surveyed US travelers about for the recent Travel Trends 2018 report. Specific to the awareness and… Read more »